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Our company specializes in hotel management by offering international hospitality in all languages.
Gebal Sufian, CEO, and major shareholder of the Terra Verde Group, has been managing and growing the hotels of the group all over the world for more than 10 years. His team is made up of people with many years of experience in the hotel sector who dedicate all their experience to the well-being of our customers.
The quality of service in the hospitality industry becomes one of the most important factors in gaining a sustainable competitive advantage and customer confidence in the highly competitive market, and therefore the quality of service can offer the hospitality industry a great opportunity to create differentiation. competitive for organizations.
A successful hotel offers excellent quality customer service and quality of service is considered the life of the hotel
Happy customers are loyal customers. Not only is it important to us to provide exceptional service, but also fantastic products.
The most important concept of customer satisfaction accepted around the world is the theory of confirmation of expectation. This theory was presented by leading industry experts, said the satisfaction phase is the result of the distinction between anticipated and assumed performance.
Customer satisfaction is a psychological concept that involves the feeling of well-being and pleasure that comes from getting what one hopes and expects from an attractive product and / or service. The definition of customer satisfaction is based on the point of view of all customers who rely on Terraverde and all our staff.
Book a room now and start enjoying your next experience, around the world, in one of our hotels.
We at Terraverde Holding will take care of the rest.
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